Instructor – Bill Lindala

~ The 13 Step Collector ~

Your collectors are the backbone of your business and this program will assist them in becoming successful. We will look at 13 key items that are critical to their success and as a bonus, your collector will have the opportunity to role-play different collection scenarios with the group.

Who Should Attend

The program is designed for the new collector, but it could also be beneficial for a collector that is looking for a refresher.

Agenda (Registration will be held from 8:00 am to 9:00 am and the seminar will be held from 9:00am until 4:00pm. Refreshments, morning pastries and lunch will be
served).

1. Commit To Your Career

2. Show Up For Work

3. Get Trained

4. Be Positive

5. Be Prepared

6. Make The Call

7. “Clearly” State Your Purpose

8. Listen!

9. Ask Questions

10. Overcome Objections

11. Find A Solution

12. Close The Deal

13. (Like the 19th hole on a golf course) Have Fun!!!

If you would be interested in having us to present this seminar in your city, please contact us.

A registration form is available for you to print and mail with your payment:

Registration Form